Strategy at MCW Janitorial

MCW Janitorial strives to provide an unparalleled cleaning service to our customers while making it a point to be cost conscious at the same time. The MCW management team understands that each facility has unique cleaning needs based on variables ranging from the service population to the traffic patterns of buildings. Site-specific topics such as blood-borne pathogens, safety programs, chemical handling and key control policies are covered with MCW employees prior to being assigned to a site.

Our goal is to meet or exceed all of your required facility services through site-specific plans. What this means is that upon requesting a consultation one of our sales managers and service associates, we'll do a guided walk through of the facility. This allows us to establish square footage, floor types, lavatory necessities, and other features that are specific to your personal work space. Upon finishing the walk through we sit down with you the client, to understand what expectations need to be met and any other goals that you would like to achieve. After reviewing your facilities needs, MCW Janitorial will submit a written proposal with detailed information of the services that have been requested, the amount of times that a task will be performed either weekly or monthly, and what is involved with this process. This direct, hands on approach allows us to gather important information which will enable us to provide your facility needs at a competitive cost.

  • "We have used MCW Janitorial for several years. Being a medical complex with inconsistent and many times outrageous schedules proves difficult when trying to pin down an optimum time for the necessary cleaning to be done. MCW Janitorial has so much flexibility and is able to work around our hectic schedule. Their associates who clean the building are just great and the owner stops by every week for a walk-through to see if we need anything. Great company to do business with." - Bill M - Glens Falls, NY
  • "Since MCW Janitorial took over the task of cleaning our commercial building a few years ago, we have had a clean work space free of spills and other safety hazards. Their staff is always friendly and approachable, always in uniform and have stellar professional qualities about them. The greatest point to be made is the same individuals have been cleaning our building since day one. They're a nice bunch of people who do a wonderful job." - Don H - Latham, NY
  • "We used a large national company for years at our plant, but it seemed like every day was another problem. When we contacted Kevin at MCW Janitorial and met with him, he put our minds at ease after being so stressed trying find a new commercial cleaning company that was capable of keeping our facility clean. Four years later and we have had no issues, they show up and get to work. Our staff doesn't complain anymore, the building is clean. Thanks for keeping your word Kevin." - Sarah F - Selkirk, NY
  • "Oh where to start! Not only do they do a great job keeping my office clean but also my tenants living space as well. They deal with my minor maintenance issues like light bulb replacement and leaking faucets, When I email the owner about a maintenance issue, I know that it is taken care of. Thanks Kevin for being so dependable, I truly appreciate all that you do." - Bonnie K - Albany, NY
  • "Time and again we had changed cleaning companies for a host of reasons. MCW Janitorial has spoiled us over the past two years. They do as they promise without hesitation and follow through until their cleaning task is accomplished. I can't thank the owner enough for making my job easier and less stressful." - Nancy T - New Paltz, NY

The staff at MCW Janitorial works within a well developed and defined system that is centrally focused on customer satisfaction. Our audit system guarantees productivity, quality and cost are routinely reviewed, measured and fine tuned to ensure that our strategic cleaning services are being met consistently as the needs of our clients evolve.

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